Privacy policy
Who runs the site
UpdatesByBodsy Ltd is the data controller for this website and its enquiries. The company is registered in England and Wales under number 09523430. For privacy questions, email [email protected] or call 07770 638023.
Enquiries and bookings
If you contact me, I receive the details you choose to share, such as your contact details, postcode, vehicle information and the contents of your message. The website creates a draft in your email app or WhatsApp. Updates by Bodsy receives the enquiry when you send it. All fields on the website are optional, though I may need some information to give an accurate quote or arrange a visit.
I use this information to answer your enquiry, prepare a quote, arrange or carry out work and follow up about that work. The company’s lawful basis for quotes and bookings is taking steps at your request before entering into a contract or carrying out that contract. For general enquiries, I rely on the company’s legitimate interest in responding to messages. Where the law requires the company to keep records, I rely on legal obligation.
Website visits
Cloudflare hosts and protects this site. It receives technical information such as your IP address, browser information and the page requested. I rely on the company’s legitimate interests in delivering the site and protecting it from abuse. The cookie policy explains the notice preference, Cloudflare security cookies and the embedded YouTube player.
Who may receive your information
The company’s email provider or WhatsApp handles messages sent through the channel you choose. Cloudflare handles website traffic and Google operates the YouTube player. I may also share information where required by law. Online providers may process information outside the UK. Where the company arranges a transfer, it uses a UK adequacy regulation or appropriate safeguards such as approved contractual clauses. Contact me for information about safeguards that apply.
How long I keep information
I keep enquiries and job records for as long as needed to respond, manage the work or deal with follow-up. I may keep relevant records longer to meet legal or accounting requirements or resolve disputes. Website providers’ own retention periods depend on the service they provide.
Your rights
You can ask for access to your information, correction, deletion, restriction or, where it applies, a portable copy.
Right to object. You can object to processing based on legitimate interests.
Contact Ian to exercise your rights or raise a concern. You can also complain to the Information Commissioner’s Office.